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Chessup glitch

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Shyguy354

Start off saying I never really have an issues with disconnections or lag on chess.com, but that doesn't fully mean it wasn't my fault.

But I was playing moves  on the chessup board and one of the moves registered on the chessup, but didn't register on the chess.com. The chessup said my opponent ran out of time, but when I checked on chess.com it said that I never played the last move and abandoned the gameIs this most likely just a wifi problem or is there a glitch in the system?



Martin_Stahl
Shyguy354 wrote:

Start off saying I never really have an issues with disconnections or lag on chess.com, but that doesn't fully mean it wasn't my fault.

But I was playing moves on the chessup board and one of the moves registered on the chessup, but didn't register on the chess.com. The chessup said my opponent ran out of time, but when I checked on chess.com it said that I never played the last move and abandoned the gameIs this most likely just a wifi problem or is there a glitch in the system?

Could potentially be just a regular connection issue or could be something with the board wifi connection

cosmoKJ

Incredibly sorry for the lost move. Issue is known and our top priority to push out a fix - coming soon. It is rare overall, but regardless we are going to get this to 100% soon. It is something we take extremely serious is that the online play is flawless.