contacting support is a nightmare on app
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I type a five word message, it takes five minutes to send. Before i crash and have to close and reopen the app. This repeats five times with NO HELP AT THE END.
5 days ago
0
#2
Hey
Maybe try deleting and reinstalling your chess.com app
Let me know if that work after that.
Thanks
I cant. I dont have deleting and reinstalling apps allowed rn. Or updating so maybe i need to update. Or wifi so i have to use data which may be the reason. Could any of those be why?
4 days ago
0
#5
That's right. When chess.com delivers an unsatisfactory experience, the problem is always on your end. Especially when it comes to contacting support and getting meaningful responses. 
4 days ago
0
#6
And then once you do send a ticket most times the ignore your support request because "their ai bot missed it"