Forums

Timing out during my opponents move.

Sort:
fgraffam
Ever since Apple did its new operating system update, I am making moves and my clock stops running… However, when my opponent makes a subsequent move it does not show (my clock does not start again) and I end up timing out. It’s probably happened five times in the last two days. Very frustrating. Anyone else having this issue?
material-girl13

i dont but im sorry to hear that

Martin_Stahl
fgraffam wrote:
Ever since Apple did its new operating system update, I am making moves and my clock stops running… However, when my opponent makes a subsequent move it does not show (my clock does not start again) and I end up timing out. It’s probably happened five times in the last two days. Very frustrating. Anyone else having this issue?

It's a known bug and staff are working on it. A new app version should roll out soon with a fix

Martin_Stahl

Version 4.7.17 of the app with a fix is in the process of rolling out.

COBodom516
It's been so annoying
Richalpha
Very frustrating. It’s happened to me a few times. I play the app on my ipad and presently stuck in a perpetual loop in a game that never commenced (as far as I am aware?!) and stuck on a screen with 3 mins on the clock and no pieces. Even after rebooting I am returned to this scenario.
jarokajan
Yes I have the same problem
superslats
Yes I have lost 5 times where player goes to .1 second and I have over a minute left and then it switches my time to opponent and I go to zero. This sucks. They need to fix this bug fast!
Martin_Stahl
superslats wrote:
Yes I have lost 5 times where player goes to .1 second and I have over a minute left and then it switches my time to opponent and I go to zero. This sucks. They need to fix this bug fast!

If you're on the iOS app it's fixed on version 4.7.17

GV040404
It’s horrible. Suddenly time finishing. Absolutely cheating.
Sokrachess
Yes - me too! Happened already three times in two days!
Martin_Stahl
GV040404 wrote:
It’s horrible. Suddenly time finishing. Absolutely cheating.

Your opponents can't cause that. It's a bug in a couple of versions of the app, impacting some games, and you'll have to update for the fix.