😂 lol wata nice guy 👍
Unacceptable irresponsible and negligent to lock serious feedback topic without a relevant response
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Thank you mods for unlocking.
206 compensation checks would probably be the best and easiest way to do it, I agree.
Reported time would be a little tricky to manage and it is true that they aren’t exactly working full work days traditionally, but considering how little 7.25 an hour is, I don’t think paying them as though it were minimum wage would exactly hurt ccs coffers much.
206 compensation checks would probably be the best and easiest way to do it, I agree.
Reported time would be a little tricky to manage and it is true that they aren’t exactly working full work days traditionally, but considering how little 7.25 an hour is, I don’t think paying them as though it were minimum wage would exactly hurt ccs coffers much.
It wouldn't hurt cc to double what you posted actually
28 days ago
0
#205
They do need to pay mods. I don’t how much more excuses a company like chess.com (which makes over 100 million in income each year) can make anymore. Either they need to pay a few mods to sit on the site for shifts, or they need to fix their system. Silly things like being able to post pictures after making an account after 5 minutes, and making it incredibly easy to make a new account.
28 days ago
0
#206
AlekhineEnthusiast46 wrote:
Okay. What I'm more concerned with is keeping trollers out. I have heard from you Martin, that they are working on something. Do you know when that's supposed to go out?
I just know work has been ongoing. @Richard posted an update in a topic recently. I'll see if I can find it and link.
28 days ago
0
#207
28 days ago
0
#208
207 mods working 2,000 hours a year at $7.25/hr equals $3,001,500.00/yr out of $100,000,000 annual budget. I don't know guys. 3% really cuts into your margin. I mean seriously. That's a big percentage. No wonder they don't pay it. Even half of that is a lot.
" they need to fix their system. Silly things like"...... talking to a REAL person on a submitted ticket scanerio instead of a bot.
28 days ago
0
#210
RonaldJosephCote wrote:
" they need to fix their system. Silly things like"...... talking to a REAL person on a submitted ticket scanerio instead of a bot.
Yeah its real bad. They missed most of my tickets that way. And i had to submit another one and wait a few more days
BoardMonkey wrote:
207 mods working 2,000 hours a year at $7.25/hr equals $3,001,500.00/yr out of $100,000,000 annual budget. I don't know guys. 3% really cuts into your margin. I mean seriously. That's a big percentage. No wonder they don't pay it. Even half of that is a lot.
There's 86 moderators in the moderator club. There's around 650 team members total. I don't know where this 207 number came from.
There's server costs too i'm sure, but keep in mind they didn't even say if 100 million was the amount they have to spend freely or if it was just the amount they make. Even so, they own their own server hardware, over 2 million worth of it in fact which probably lowers costs a ton. I would be surprised if they spend over a mil on that (case in point, Lichess reportedly spends just 406k or so per year on servers.)
The only other thing that would cost them money would be events they host. None of those prizes are remarkable when you're making 100mil a year though. That leaves roughly99-98% of their profits unaccounted for. Where is that going? Into the ever bulging bank accounts of the higher ups? 3 percent is not a lot when this little money is used in the first place.
28 days ago
0
#212
TheRealWilliam2 wrote:
There's 86 moderators in the moderator club. There's around 650 team members total. I don't know where this 207 number came from.
There's server costs too i'm sure, but keep in mind they didn't even say if 100 million was the amount they have to spend freely or if it was just the amount they make. Even so, they own their own server hardware, over 2 million worth of it in fact which probably lowers costs a ton. I would be surprised if they spend over a mil on that (case in point, Lichess reportedly spends just 406k or so per year on servers.)
The only other thing that would cost them money would be events they host. None of those prizes are remarkable when you're making 100mil a year though. That leaves roughly99-98% of their profits unaccounted for. Where is that going? Into the ever bulging bank accounts of the higher ups? 3 percent is not a lot when this little money is used in the first place.
There are bandwidth costs, staff (staffing can easily cover 30+% of revenue), benefits, hardware and hosting, support software (actual support, hr, payroll, services used by the site, etc), events and prizes, etc.
I certainly don't know what profits look like, how much is saved for downturns or emergency needs, but it's a pretty good guess (based on knowing what software licensing, hardware, etc can run in an IT heavy business) that a very large portion of revenue is goes towards costs. What capability any extra revenue has to absorb potential compensation for moderation is another thing
Martin_Stahl wrote:
TheRealWilliam2 wrote:
There's 86 moderators in the moderator club. There's around 650 team members total. I don't know where this 207 number came from.
There's server costs too i'm sure, but keep in mind they didn't even say if 100 million was the amount they have to spend freely or if it was just the amount they make. Even so, they own their own server hardware, over 2 million worth of it in fact which probably lowers costs a ton. I would be surprised if they spend over a mil on that (case in point, Lichess reportedly spends just 406k or so per year on servers.)
The only other thing that would cost them money would be events they host. None of those prizes are remarkable when you're making 100mil a year though. That leaves roughly99-98% of their profits unaccounted for. Where is that going? Into the ever bulging bank accounts of the higher ups? 3 percent is not a lot when this little money is used in the first place.
There are bandwidth costs, staff (staffing can easily cover 30+% of revenue), benefits, hardware and hosting, support software (actual support, hr, payroll, services used by the site, etc), events and prizes, etc.
I certainly don't know what profits look like, how much is saved for downturns or emergency needs, but it's a pretty good guess (based on knowing what software licensing, hardware, etc can run in an IT heavy business) that a very large portion of revenue is goes towards costs. What capability any extra revenue has to absorb potential compensation for moderation is another thing
Fair. But even then with all those costs, It just seems very unlikely that they are taking home anything less than 20-30 million. A hit of 1-3 million out of that isn't that serious.
28 days ago
0
#214
I got the 207 from #210. 86 sounds more like it on a volunteer basis. I don't know what their margin is.
sawdof wrote:
TheRealWilliam2 wrote:
48 at this point, it wouldn’t even surprise me if they made a tier below mod that has even less authority instead of giving the existing mods more
perhaps you hadn't heard of the community defenders?
https://www.chess.com/forum/view/community/community-defender
they used to have a group - unsure what happened. @ronaldjosephcote would know
Community Defenders is still open, but not active at all ever since Chess.com hired somebody who came in, removed Batgirl in his first 3 days, then disappeared forevermore from the forums.
BoardMonkey wrote:
I got the 207 from #210. 86 sounds more like it on a volunteer basis. I don't know what their margin is.
Sorry, the 206 I put there was referring to post #206, not 206 compensation checks lol
28 days ago
0
#217
DiogenesDue wrote:
Community Defenders is still open, but not active at all ever since Chess.com hired somebody who came in, removed Batgirl in his first 3 days, then disappeared forevermore from the forums.
I could be wrong but I don't think @batgirl was removed exactly. I thought it was something to do with process changes and she decided not to moderate anymore, at least partially based on those changes.
Martin_Stahl wrote:
DiogenesDue wrote:
Community Defenders is still open, but not active at all ever since Chess.com hired somebody who came in, removed Batgirl in his first 3 days, then disappeared forevermore from the forums.
I could be wrong but I don't think @batgirl was removed exactly. I thought it was something to do with process changes and she decided not to moderate anymore, at least partially based on those changes.
She was removed complete with an Email from Danny apologizing. It would have been nicer if he had told his new hire to take another look since Batgirl was such a huge contributor to the forums. I respect the mods, and Richard seems fine, he came along later.
I have little respect for Trym/Tyrm, Shaun, or the community manager they hired who made one token post here and also summarily disappeared. This is when it became very apparent that the policy is to let the forums keep going, but to put zero effort in and wait for them to slowly die off. Money and dev time is reserved for live chat, Discord, etc.
Then chess.com forums became more popular again, but only because schools are not blocking the site (many have chess clubs) and kids are using the forums during school while most of their other social media is blocked. Chess.com knows this and that they are contributing to kids not paying attention in class, but it's $$$ in their pocket (ad revenue plus unpaid mods equals positive cashflow).
Yes, I'm not that upbeat about the journey the forums have been on.
They easily could send their regulars compensation checks.. EASILY
I'll donate mine to Martin.