Hi, to improve your Live chess you should use either :
Google Chrome, Firefox or Safari (I think Safari is ok!)
Do not use Internet explorer, that's the worst browser for your live chess experience.
Lag - "Lag" is a measure of how much time it takes for the move made on your computer to be recognized by the server. The further you are away from our Live server (which is in Los Angeles, CA, USA), the longer the lag will be. We use lag-detection technology to determine lag and add time back to the clock to compensate. If you see your opponents time suddenly jump up, that is because they have a high lag. They didn't see your move that entire time it was lagging, so their time doesn't count down during that time.
this is happen 13 times....every time i play the connection always interrupt from CHESS.COM(because my internet connection is good can surf any site) and my game is always abandoned....i really, REALLY HATE CHESS.COM.....i think i need to cancel this account if this happen again....(iAM SO MAD TO CHESS.com)